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Services & Amenities

At the Hilton Miami Downtown Hotel we want to make the most of your stay, so we offer a wide array of services and amenities that you would expect from a Miami luxury hotel. Whether you’re traveling as a couple, with family or you’re visiting us for business, we have what you need for a comfortable and relaxed stay.

Business Center

For the savvy business guest, we offer a full service business center for your convenience.  Our business center is well equipped, so you feel like you’re in your own office. Whatever you need to stay in touch and stay on task is readily available and there is always someone to assist you.  Some of what our guests have access to in the business center include:

  • Complimentary printing and photocopying service
  • Express mail
  • Fax service
  • Computers with complimentary wireless internet access
  • Video messaging and conferencing

We also allow shipping to the hotel for a handling fee of $5.00 per package for items 5 pounds or less. Each additional pound is an additional $0.50/pound. Packages can only be received for registered guests up to 3 days prior to arrival. You can retrieve your package in the motor lobby Monday-Friday 9:00 AM-6:00 PM (after hours please come to the front office and an officer will retrieve the package for you).

Business Center

Concierge Service

Our Concierge provides impeccable service at our Miami Hilton. Whether you need your flights confirmed or you need to make dinner reservations, our Concierge is available to assist you. The hours for assistance are 7:00 AM - 11:00 PM.

Concierge Service

Pet Friendly Policy

We are happy to be a pet friendly hotel in Miami.  We understand that pets are like family and sometimes your travel plans include them. If you will have a pet with you during your stay, we have a few guidelines in place for the health and safety of our guests and staff.

  • A $75 non-refundable deposit is required per stay.
  • Animals should be no larger than 75 pounds.
  • Guests are allowed a maximum of 2 pets per room.

In addition, service animals are always welcome at the Hilton Miami Downtown.

Bring FIDO Certificate

Pet Friendly Policy

Fitness Center & Pool

Keep up with your fitness routine while you’re at the Hilton Miami Downtown Hotel. We have a state of the art fitness center available to all guests. To get the most out of your workout, our fitness center features:

  • A wide array of cardiovascular machines, including treadmills and elliptical machines.
  • A large range of free weights.
  • A variety of exercise equipment, including weight benches, exercise balls and much more.

Indulge yourself in our gorgeous heated rooftop pool. With breathtaking views of the city, it’s the perfect place to be when you want to soak up the sun and get away from it all. There are plenty of lounge chairs available for relaxing poolside and the CityVu Pool Bar offers great lunch choices and frozen cocktails on Friday, Saturday and Sunday.

Fitness center & Pool

Hotel Parking

For those guests who will have a vehicle with them for the duration of their stay, we do have parking available at the hotel. We have secured and covered parking for your safety and convenience.

  • For self-parking there is garage parking for $25.00, no in and out privileges.
  • Valet parking is also available for $28.00, in and out privileges available.

Parking rates are subject to change without notice.

Hotel Parking

Hotel Policies

  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • 100% Non-smoking hotel
  • Early departure fee - $75.00
  • Late check out fee - $50.00 up to 4:30 PM, $100 until 6:00 PM, after 6:00 PM is full day rate.
  • We accept the following payments:
    • American Express
    • Diners Club
    • Discover
    • Mastercard
    • Visa
  • Minimum age to register is 18