Hilton Miami Downtown offers a great platform to begin or enhance your hospitality career. Discover the opportunities and advantages that our Miami hotel has to offer within the workplace. We are always looking for passionate people who will embrace our promise to ensure that every guest feels cared for, valued and respected. Our commitment to diversity, teamwork, and integrity are indicative of our service to our guests. We provide generous benefits to our employees that help with the work/life balance and we offer a rewarding career experience.
You will always find a wide variety of positions available at our hotel. We provide a description of the position, as well as the skill sets, experience and educational background we are looking for in a new hire. Please peruse our listings and if you have an interest in any of our open positions, please fill out the required information on the job description page.
Serves meals to patrons for banquet and catering functions insuring guest satisfaction by performing. As well as to serve beverages and/or food to the guests in a friendly, courteous and timely and manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the lounge.
A Barback is responsible for preparing and servicing permanent and portable bars throughout the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order. Performs general cleaning tasks to adhere to health and safety standards.
Escorts arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting luggage. Acquaints each guest with room and features.
A Busser is responsible for maintaining and transporting all food products for a designated outlet or outlets. As well as preparing and servicing permanent and portable bars throughout the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Service of beverage and/or food in a friendly, courteous and timely manner, resulting in guest satisfaction.
The position performs all building maintenance tasks as assigned and all preventative maintenance tasks as required. Answers radio calls and responds to guest room and public area calls in a prompt and professional manner according to standards. The Maintenance (Engineer I) will be responsible for performing general maintenance work to ensure the Hotel and Omni complex’s maintenance quality and safety standards are achieved and maintained.
A Front Desk Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Provide guidance and leadership as the Front Desk Supervisor and ensure consistent quality of customer service is provided to all guests in accordance with Hilton standards.
This position will provide support to the Sales and Revenue Management department in regards to group inventory needs and to maximizing revenue to the Hotel, in both group and transient segments.
The Room Attendant is responsible for maintaining the cleanliness of the guest room.
A Houseperson is responsible for assisting in the deep cleaning of guest rooms and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability
A Laundry Attendant is responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Responsible for maintaining and setting up food production and quality control of all meat, fish, fowl, sauces, stocks, seasoning and all other food items prepared in the different kitchen stations.
The plumber performs routine to complex maintenance and repair work on all plumbing equipment and systems within the property while performing excellent guest service. Performs all building maintenance tasks as assigned and all preventative maintenance tasks as required. Answers radio calls and responds to guest room and public area calls in a prompt and professional manner according to standards.
A Restaurant Host greets and escorts guests to tables in the restaurant, monitors the restaurant and all staff, maintains a courteous and efficient operation of the dining room to ensure guest satisfaction.
The Restaurant Supervisor assists the Restaurant Manager with the management, direction, and organization of restaurant operations to maintain high standards of food and beverage quality, service, and marketing to maximize profits through outstanding customer service.
The Sales Coordinator position provides clerical/administrative support to the Directors and Managers in coordinating and disbursing information relating to sales and service, while maintaining and/or learning Delphi. Has the potential to support any area of the Sales division, including, but not limited to, Group Sales, Business Travel Sales, the Director of Sales & Marketing and Delphi Systems, Marketing.
Performs protective and enforcement functions in courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment.
Transport and clean cooking utensils and service ware in order to provide cooks, bus persons, and food servers with appropriate equipment for guests dining experience. Restock all dishes and utensils as they are cleaned. Also requires cleaning of physical surroundings.
The Transient Sales Manager will provide total account management support for all property national, local, consortia, FIT & Wholesale accounts. By applying the principles of strategic account management, this position will partner with the Director of Sales and Marketing, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from their assigned accounts. This individual will develop strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for hotel. The position will focus specifically on growing market share from transient revenue.